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Web Hosting

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Fix Cloudflare Showing Old Content After a Site Update
Web Hosting

Fix Cloudflare Showing Old Content After a Site Update

You update a page, hit publish, clear your browser cache just to be safe — and the old version is still there. Sometimes it's just you; sometimes support ticke…

Fix ERR_SSL_PROTOCOL_ERROR When Your Site Won't Load
Web Hosting

Fix ERR_SSL_PROTOCOL_ERROR When Your Site Won't Load

You type in your domain, hit enter, and instead of your site you get a wall of red: ERR_SSL_PROTOCOL_ERROR in Chrome, or SSL_ERROR_RX_RECORD_TOO_LONG in Firefo…

Site Suddenly Redirecting to Spam? Fix a Malicious .htaccess Hack
Web Hosting

Site Suddenly Redirecting to Spam? Fix a Malicious .htaccess Hack

A customer opens their own website and, instead of their homepage, lands on a fake pharmacy store, a "you've won a prize" page, or a Japanese SEO spam site. Re…

AI Bots Hammering Your Server? Block GPTBot & Co Safely
Web Hosting

AI Bots Hammering Your Server? Block GPTBot & Co Safely

If your bandwidth graph in cPanel has been climbing for no obvious reason — no traffic spike in Google Analytics, no viral post, nothing — the culprit these da…

Incomplete SSL Chain: Fix 'Not Trusted' Errors on Some Devices
Web Hosting

Incomplete SSL Chain: Fix 'Not Trusted' Errors on Some Devices

Your site loads fine in Chrome. The padlock is green, no warnings, everything looks perfect. Then a customer says your checkout page is "not secure" on their A…

How to Set Up Custom 404 & 500 Error Pages in cPanel
Web Hosting

How to Set Up Custom 404 & 500 Error Pages in cPanel

If a visitor mistypes a URL on your site, or an old link from Google points at a page you deleted years ago, they land on a bare, ugly server error page — whit…

HSTS Explained: Setup Without Locking Yourself Out
Web Hosting

HSTS Explained: Setup Without Locking Yourself Out

You fixed your SSL certificate, or maybe you just let it expire on a test subdomain, and now the browser won't even try to load the page over HTTP anymore — it…

Apache SpamAssassin in cPanel: Tune Spam Score & Auto-Delete
Web Hosting

Apache SpamAssassin in cPanel: Tune Spam Score & Auto-Delete

You turn on Apache SpamAssassin in cPanel expecting your inbox to get cleaner. A week later either nothing's changed and junk mail keeps landing in the inbox, …

Fix 'Index of /' Showing Instead of Your Website
Web Hosting

Fix 'Index of /' Showing Instead of Your Website

A customer wrote in this week panicking because their homepage had turned into a plain list of filenames — no theme, no logo, just "Index of /" and a bun…

Fix SSL "Certificate Name Mismatch" Warnings on Mail
Web Hosting

Fix SSL "Certificate Name Mismatch" Warnings on Mail

A customer called in last week convinced their email had been hacked. Outlook kept throwing a red padlock warning every time Send/Receive ran: "The server you …